Getting Help and Support
How to get help — AI chat support, help center, and contacting the team.
Getting Help and Support
There are several ways to get help on Dripper.ai.
Help Center
You're here! The Help Center contains articles covering every feature of the platform. Use the search bar to find answers quickly, or browse by category.
AI Support Chat
Click the chat bubble in the bottom-right corner to talk to our AI support assistant. It can answer most questions instantly using knowledge from our help articles. For complex issues, it will suggest creating a support ticket.
Contextual Help
Look for the ? icon in modal headers throughout the app. Clicking it opens a help panel with the relevant article for that feature — no need to leave what you're doing.
Reporting Issues
If you encounter a bug or technical issue:
- Use the AI Support Chat to describe the problem.
- If the chat can't resolve it, it will offer to create a support ticket.
- Include screenshots and steps to reproduce the issue if possible.
Feature Requests
We love hearing what features you'd like to see. Share your ideas through the AI Support Chat or email us at support@dripper.ai.