Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Dripper, LLC, a Delaware limited liability company ("Dripper.ai," "we," "us," or "our"). By accessing or using dripper.ai and all related services, features, and content (collectively, the "Service"), you agree to be bound by these Terms and our Privacy Policy.

If you do not agree to these Terms, you must not access or use the Service.

2. Eligibility

You must be at least 13 years of age to use the Service. If you are between 13 and 17, you may only use the Service with the consent of a parent or legal guardian, and your parent or guardian must agree to these Terms on your behalf. If you are under 13, you may not use the Service.

3. Accounts

You may sign up using Google OAuth or a magic link sent to your email. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

• You must provide accurate and complete information when creating your account.
• You must not share your account with others or allow unauthorized access.
• You must notify us immediately if you suspect unauthorized use of your account.
• We reserve the right to suspend or terminate accounts that violate these Terms.

4. The Service

Dripper.ai is a print-on-demand fashion brand operated by Dripper, LLC. We design original prints and offer them on apparel and accessories at dripper.ai/shop and through advertising channels such as Google Shopping. Every product is custom-printed and assembled after you place your order, by our fulfillment partner Printful, and shipped directly to you.

All products sold at dripper.ai are sold and shipped by Dripper, LLC as the single merchant of record. Customer support, refunds, and returns are handled directly by us.

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. We are not liable for any modification, suspension, or discontinuation of the Service.

5. Purchases & Payments

All purchases are processed through Stripe. By making a purchase, you agree to Stripe's terms of service. All prices are displayed in the applicable currency and include applicable product costs. Standard shipping is free worldwide — to every country we ship to. Expedited shipping may be available for some destinations or products at checkout and, when offered, costs extra.

Orders are fulfilled by our print-on-demand partner, Printful. Production and shipping times vary by product type and destination. Estimated delivery times are provided at checkout but are not guaranteed. See our Shipping Policy for current details.

We accept orders globally, wherever our print-on-demand partner Printful operates a fulfillment network. Advertising and product feeds (e.g. Google Shopping) may be limited to a subset of these markets at any given time.

6. Made-to-Order Production

Every product in the Dripper catalog is custom-printed and assembled after your order is placed. We do not warehouse finished apparel. As a result, total delivery time is the sum of production (handling) time and carrier transit time. Estimated windows are shown at checkout and on our Shipping page.

Because each item is uniquely produced for you, the cancellation window is limited. Once production has begun we cannot cancel an order. See the cancellation section of our Return & Refund Policy for details.

7. Refund & Return Policy

Because all products are custom-printed on demand, we generally cannot accept returns or issue refunds for change of mind. We will gladly assist in the following situations:

• Defective products: items with printing defects, color issues, or manufacturing errors.
• Damaged in shipping: items that arrive damaged during transit.
• Wrong item: if you receive an item different from what you ordered.

To request a refund or replacement, contact us at support@dripper.ai within 30 days of receiving your order. Please include your order number and photos of the issue. Refunds are processed to the original payment method within 5 business days of verifying the defect. We do not require you to ship the defective item back to us; return shipping is not charged to you. The full Refund & Return Policy is at /returns.

8. Intellectual Property

All product designs, prints, photographs, mockups, copy, logos, and the dripper.ai website itself are owned by Dripper, LLC and protected by intellectual property laws. You may not copy, modify, distribute, sell, or create derivative works based on our designs or the Service without our prior written consent.

When you purchase a product from Dripper, you are buying a physical product printed with our design. The purchase does not transfer ownership of the underlying design or any related intellectual-property right; you are licensed to use the physical product for ordinary personal use.

9. Prohibited Conduct

You agree not to:

• Use automated tools, bots, or scrapers to access the Service.
• Attempt to bypass rate limits, security measures, or access controls.
• Reverse-engineer, decompile, or disassemble any part of the Service.
• Use the Service to send spam, unsolicited messages, or phishing attempts.
• Interfere with or disrupt the integrity or performance of the Service.
• Create multiple accounts to circumvent bans or abuse the Service.
• Violate any applicable law or regulation.

We reserve the right to remove any content and suspend or terminate any account that violates these Terms, at our sole discretion.

10. DMCA & Copyright

We respect intellectual property rights. If you believe that content on the Service infringes your copyright, you may submit a takedown notice under the Digital Millennium Copyright Act (DMCA).

Your notice must include:

• A description of the copyrighted work you claim has been infringed.
• A description of the infringing material and its location on the Service (URL or other identifier).
• Your contact information (name, address, phone number, email).
• A statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law.
• A statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on behalf of the owner.
• Your physical or electronic signature.

11. Termination

We may suspend or terminate your account, at our sole discretion, for any reason, including but not limited to violation of these Terms, fraudulent or illegal activity, repeated copyright infringement, or extended inactivity. You may delete your account at any time through your account settings. See our Privacy Policy for details on what data is deleted and retained upon account deletion.

12. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

Without limiting the foregoing, we do not warrant that:

• The Service will be uninterrupted, error-free, or secure.
• Products will match mockup previews exactly (colors, placement, and sizing may vary slightly in print production).
• The Service will meet your specific requirements or expectations.
• Any defects in the Service will be corrected.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL DRIPPER, LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE), EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU HAVE PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100 USD).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IN SUCH JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

14. Indemnification

You agree to indemnify, defend, and hold harmless Dripper, LLC and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Service, your violation of these Terms, or your violation of any applicable law or regulation.

15. Dispute Resolution & Arbitration

15.1 Informal Resolution

Before filing any formal proceeding, you agree to first attempt to resolve any dispute informally by contacting us at support@dripper.ai. We will try to resolve the dispute within 60 days.

15.2 Binding Arbitration

If the dispute is not resolved informally, you and Dripper.ai agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved by binding arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules. The arbitration will be conducted in Miami-Dade County, Florida, or at another mutually agreed location, or remotely via videoconference.

15.3 Small Claims Exception

Notwithstanding the above, either party may bring an individual action in small claims court for disputes within the court's jurisdictional limits.

15.4 Class Action Waiver

YOU AND DRIPPER.AI AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.

16. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law principles. Any legal action or proceeding not subject to arbitration shall be brought exclusively in the state or federal courts located in Miami-Dade County, Florida, and you consent to the personal jurisdiction of such courts.

17. Changes to These Terms

We may revise these Terms at any time by posting an updated version on this page and updating the "Last updated" date. For material changes, we will provide at least 30 days' notice via email or a prominent notice on the Service before the changes take effect. Your continued use of the Service after the revised Terms take effect constitutes your acceptance of the updated Terms.

18. General Provisions

• Entire agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between you and Dripper.ai regarding the Service.
• Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
• Waiver: Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.
• Assignment: You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights and obligations without restriction.
• Force majeure: We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control.
• Headings: Section headings are for convenience only and have no legal effect.

19. Contact Us

If you have questions about these Terms of Service, please contact us: